And there’s also a line of people trying to check out. One lady whispered to You can do it quote by Rob Schneider shirt how she needs to parent her child better, which in the moment was reassuring. She’s going off on my manager, not letting me get a single word in. I saw that arguing with her was getting nowhere, so I spoke over her loud enough to apologize, and say something along the lines of, “Look, I can’t do anything else here but apologize.” This kind of caught her off guard, and she instantly started to let up on her abuse.
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I walked back to the counter to help others customers while she continued to talk to my manager. The situation mellowed out and my You can do it quote by Rob Schneider shirt eventually let me go to the break room to cry. My manager commended me for appeasing such a raging b**** and I got a positive remark on my file for “professionalism”. It may seem unfair but this is the degree of customer service at tourist places. They’re always right. Anyways years after the fact my younger sister got a summer job at the same place in the same gift shop as me. And she was telling me how they’re not allowed to address customers with a knife in their hand because of an incident where someone accused a staff member of threatening them. And I was like, “Oh hey that’s totally because of me.”